Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.
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The technologies this role leans on most, ranked by how central they are to the work.
Key skills for a Public Safety Telecommunicators include Public Safety and Security, Law and Government, Telecommunications, Geography, Communications and Media. Common technologies include Microsoft Access, 911 system information databases, Law enforcement information databases, National Crime Information Center (NCIC) database, National Law Enforcement Telecommunications System NLETS. Acelro can analyze your current skills and show you exactly what to learn next.
Use Acelro's free career check above to compare your skills against what employers look for in a Public Safety Telecommunicators. You'll see your readiness score and specific skill gaps in seconds.
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