Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
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The technologies this role leans on most, ranked by how central they are to the work.
Key skills for a Telephone Operators include Telecommunications, Administrative, Computers and Electronics. Common technologies include Microsoft Windows. Acelro can analyze your current skills and show you exactly what to learn next.
Use Acelro's free career check above to compare your skills against what employers look for in a Telephone Operators. You'll see your readiness score and specific skill gaps in seconds.
It depends on your current skills. Acelro creates a personalized learning roadmap based on your specific gaps, so you only focus on what you actually need to learn.